Consumer Affairs Minister Pralhad Joshi announced on Thursday that the Consumer Protection Authority (CCPA) has issued a notice to Apple Inc. regarding alleged performance issues with iPhones following the iOS 18 software update.
“The department, after reviewing these grievances, has issued a notice to #Apple through the CCPA, seeking their response on the matter,” Joshi shared in a post on X.
The notice requests Apple to provide an explanation regarding the reported technical issues users faced after installing the software update on their iPhones.
According to PTI, complaints about these performance issues were registered on the National Consumer Helpline. This marks another instance of regulatory scrutiny faced by the tech giant in India, a key growth market for smartphone manufacturers.
Past Warnings to Apple
This isn’t the first time Apple has come under the radar of Indian authorities. Last year, the central government issued warnings to certain Apple users over two software vulnerabilities that posed a “high risk” of unauthorized access, data theft, or system control by hackers.
The advisory, issued by the Indian Computer Emergency Response Team (CERT-In) under the Ministry of Electronics and Information Technology, highlighted a ‘high’ severity risk affecting Intel-based Mac systems, including macOS, iOS, and iPadOS devices. The government had also flagged multiple vulnerabilities in Apple products, including iPhones, that could lead to spoofing or the leakage of sensitive information.
